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Return and Delivery

Now you can easily buy our jewelry online, we give chances only for you, A 7 DAY RETURN.
You can purchase your jewelry and return the jewel if it is not match with your jewelry taste.



If you are not satisfied with any of the items you have purchased,
you can just easily return the items to our warehouse within 7 days after delivery for all customers in Indonesia.
In order to keep the hygiene things, we can't receive the return of earrings.

However, please take note that you will be awarded vouchers worth the items returned for future purchases,
excluding the shipping fee.



The jewelry will be shipped in 1-2 days after the payment confirmed by our side.
We will ship the jewelry using JNE Regular (for Indonesia) or EMS (for Australia, Malaysia, and Singapore).

The jewelry will be delivered in 1-7 days after we shipped, depends on your location.

If you still haven't received the jewelry, feel free to
- contact us at (+62) 812-96400796  or
- email



Items can only be returned within a maximum period of 7 days (Sunday excluded) after the items are received.
The day the item received is considered 1 day.

Return form must be attached when sending back the items.
If the return form is not attached, we reserve the right to refuse further processing of the return.

Customers should bear the cost of shipping when returning items.
We recommend that you use a delivery service that is reliable to reduce the chances of loss of goods during shipping.

Refund is made not by cash, but through KeepThatOne Voucher.
Vouchers will only be awarded if:
- Items returned are still in unused condition and undamaged with tags still attached.
- The vouchers awarded can be used for future purchases in